Welcome to the Puteri Dental website. By accessing or using this website, you agree to comply with the following Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About This Website

This website is operated by Puteri Dental and is intended to provide general information about our dental services, clinics, treatments, promotions and contact information.

The information provided on this website is for general informational purposes and should not be considered a substitute for a professional dental examination, diagnosis or personalised treatment advice.

2. Dental Information

Dental treatments are individualised and may vary depending on a patient’s oral health, medical history, clinical findings and treatment requirements.

Treatment descriptions, photographs, illustrations, estimated prices and other information displayed on this website are intended for general information only.

A consultation and clinical assessment may be required before a dentist can determine the appropriate treatment and applicable fees.

3. Appointments

Appointment requests submitted through our website, WhatsApp, telephone or other communication channels are subject to availability.

Submitting an appointment request does not necessarily constitute a confirmed appointment. An appointment will only be considered confirmed once confirmation has been provided by the clinic.

Patients are encouraged to inform the clinic as early as possible if they need to cancel or reschedule an appointment.

4. Treatment Fees and Promotions

Treatment fees displayed on the website, social media or promotional materials may be subject to change.

Certain promotional prices may be subject to specific terms, eligibility requirements, treatment conditions, availability or promotional periods.

The final treatment fee will depend on the patient’s clinical condition and the treatment plan recommended by the dentist.

Where applicable, consultation, diagnostic, laboratory, medication or additional treatment charges may apply separately.

5. Treatment Results

Dental treatment outcomes vary between individuals.

Any photographs, examples, illustrations or treatment results displayed on this website are provided for informational purposes and should not be interpreted as a guarantee that a particular result will be achieved.

Your dentist will discuss the expected benefits, limitations, risks and alternatives of the proposed treatment with you before treatment where appropriate.

6. Website Content

We make reasonable efforts to ensure that information published on this website is accurate and up to date.

However, we do not guarantee that all information will always be complete, current or free from errors.

We reserve the right to modify, update, remove or replace website content at any time without prior notice.

7. Intellectual Property

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, designs, videos and other materials, belongs to Puteri Dental or is used with appropriate permission.

You may not reproduce, modify, distribute, republish or commercially use our website content without prior written permission.

8. Third-Party Links

Our website may contain links to third-party websites, platforms or services.

These links are provided for convenience or additional information. Puteri Dental does not control and is not responsible for the content, privacy practices, security or availability of third-party websites.

Your use of third-party websites is subject to their respective terms and privacy policies.

9. Website Availability

We do not guarantee that the website will always be available, uninterrupted or free from technical problems.

We may temporarily suspend access to the website for maintenance, updates, security or other operational reasons.

10. Limitation of Liability

To the extent permitted by applicable law, Puteri Dental shall not be responsible for losses or damages arising from reliance on general information provided on this website or from temporary unavailability, technical problems or third-party services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

11. Privacy

Your use of this website and our services is also subject to our Privacy Policy and Personal Data Protection Notice.

We may collect and process personal information in accordance with applicable Malaysian data protection requirements.

12. Changes to These Terms

We may amend these Terms & Conditions from time to time.

Any updated version will be published on this website and will take effect from the date stated in the updated version.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising in connection with these Terms & Conditions shall be subject to the applicable laws and jurisdiction of Malaysia.